Need Help?

Please see information below that may assist with your query:

eLearning

If you have a procedural query or you are unsure what learning you should complete please speak with your Line Manager.

If you have a technical query regarding the eLearning system please contact the Woolworths IT Service Desk on 1800 008 584.

Please note: if you are accessing eLearning via a store you need to ensure you are using the Google Chrome browser (not Internet Explorer) via the Citrix network.

Payroll

If you have a query regarding your pay (including payment summaries, incorrect pay, and change of details) please contact National Payroll via phone - 1800 008 584 (option 5 - 1) or email - payroll@woolworths.com.au.

Share Purchase Plan

If you have a query regarding your shares please contact the Share Registry via email - shareregistry@woolworths.com.au.

STIP Plan

If you have a query regarding your STIP Plan please contact the National Remuneration Centre via email - remunerationandbenefits@woolworths.com.au.

Google+

If you have a query regarding your Google+ account please contact the Woolworths IT Service Desk on 1800 008 584.

Staff Discount Card

If you have a query regarding your Staff Discount Card please contact the National Remuneration Centre via email - nrc-staffdiscount@woolworths.com.au

Employee Relations / Human Resources

If you have a query regarding an employee relations matter (including complaints and grievances) please speak with your Line Manager or HR Representative.

Rosters

If you have a query regarding rosters (including not being allocated shifts and incorrect rosters being displayed) please speak with your Line Manager to ensure you have been correctly rostered and for the correct store.

If you have a technical query regarding your rosters please contact the Woolworths IT Service Desk on 1800 008 584.

Uniforms

If you have a query regarding uniforms please contact the following depending on your division:

Everyday Rewards

If you have a query regarding the Everyday Rewards Program (including staff offers and promotions) please contact the Everyday Rewards Team via phone 1300 101 234

AllYours Account / AllYours ePayslip Query

Please complete the Contact Us form below.

Please note: queries will only be responded to via email.

(i.e. Supermarkets, Petrol, Thomas Dux, Countdown etc.)
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