PRIVACY POLICY

Privacy and data protection policy

By accessing or using the services of this website, you accept and authorize the collection, treatment and communication of your personal data in the terms established in this Privacy Policy and the use of cookies as described in our Cookies Policy .

ALL YOURS LAB SPAIN S.L., as responsible for personal data, and in compliance with the provisions of article 28.3 of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (RGPD) has adopted all the organizational and security measures for the correct processing of said data. In this way, it offers Users of the service detailed, clear and concise information on the processing of personal data carried out, its purpose, conservation policies and ways to exercise the rights of access, rectification, deletion, portability, opposition and limitation to treatment, as well as revoke your consent in the terms provided by law.



Who is responsible for the processing of your data?

Responsible: All Yours Lab Spain S.L.

CIF: B05429436

Dir. Postal: C/Villarroel 144, interior ground floor, 08036 Barcelona 

Email: hello@allyours.com 

For any question related to the PRIVACY POLICY and/or the processing of your personal data, you can contact us at the postal address indicated above and/or through the email address hello@allyours.com

 

How have we obtained your data?

The data we process in All Yours have been obtained from yourself, through (i) the different forms that you fill out while browsing the website (eg registration as a WEBSITE User, forms used during the product purchase process, contact forms , etc.); or (ii) by sending a query email.

In the event that the personal data provided belonged to a third party, you guarantee that you have informed said third party of the PRIVACY POLICY and have obtained their authorization to provide your data to All Yours with the purposes indicated below.

Additionally, we inform you of the possible treatment of your social network data through the profiles that All Yours remains available on each social network in which it is present, all under the terms and conditions established in each social network.

The contribution of the data collected in the forms available on the website is mandatory and its lack of contribution will make it impossible to manage your request, whether it refers to your registration as a user, obtaining information, subscribing to the "Newsletter" service. or to any other service available on the website.

What type of data do we process?

Depending on the products or the functionalities of the web page, we will need to collect or process some data or others. In general, we will treat these types of data:

  • Identification data (name, surname, address, language, contact information or for the shipment of products.
  • Economic information or information related to the orders you make, returns, etc.).
  • Connection data, navigation, geolocation (in case of mobile navigation), etc.
  • Commercial information.
  • Information about tastes and preferences.

When we ask you to fill in your personal data to give you access to any functionality or service on the website, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question. Please keep in mind that if you decide not to provide us with this data, it is possible that you will not be able to complete your registration as a user or that you will not be able to enjoy these services or functionalities.

 

For what purpose do we process your data?

In All Yours Lab Spain S.L. We treat the information that you provide us to manage your orders and billing, as well as to manage possible related incidents. If you have given your consent, we also use your data to keep you informed of promotions, contests, activities and news about our products.  

  • To manage your registration as a user: By registering on the website, it will be necessary for you to provide us with identifying information, such as username and email, for the registration process and to allow access to the functionalities of your personal account. The legal basis for the processing of such data is based on the consent of the users. Your data will be kept as long as you are part of the community and you are registered, unless other terms apply.
  • For the development, fulfillment and execution of the contract of sale or services that you have contracted with us on the website: This also includes the management of shipments of purchased products.
  • Newsletters: We may send you emails, messages, and other communications regarding the Services, technical issues, and changes to the Services. These communications are considered part of the Services and you may not opt ​​out of them.
  • Commercial Communications (Advertising): To the extent that you subscribe to our newsletter, we may use your data to contact you, both electronically and non-electronically, to carry out surveys, manage your subscription, including sending personalized information about our products based on your statistics and /o browsing preferences. You can unsubscribe at any time from the newsletter at no cost through the instructions that accompany each notification, or by sending a letter with the subject "Unsubscribe" to hello@allyours.com.

 

The processing of your personal data by ALL YOURS, in accordance with the applicable regulations, is based on your consent, granted at the time of collecting your personal data that you voluntarily provide us through the mechanisms enabled for this purpose in the website.

 


What is the legitimacy for the processing of your data?

The processing of your data can be based on the following legal bases:

Manage your registration as a user: The processing of your data is necessary for the execution of the terms that regulate the use of the website. In order for you to register as a user on the website, we need to process your personal data, since otherwise we would not be able to manage your registration. In the event that you choose to use access or login through a social network, the reason why we are entitled to process your data is the consent you give at the time of authorizing the transfer of your data from the social network. 

Compliance and execution of the contract: The processing of your data is necessary for the execution of the sales contract that binds us to you.

Customer Support: We have a legitimate interest in responding to the queries that you make to us through the different means of contact that we provide you on the web. If these inquiries have to do with purchases or orders made, we will process your data based on our compliance with legal obligations.


Commercial Communications (Advertising): The legitimate basis for processing your data for marketing purposes is the consent you give us, for example, when you subscribe to our newsletter and agree to receive personalized information.

 

How long will we keep your data?

The data provided will be kept as long as you do not exercise your right to deletion.



To which recipients are your data communicated?

In general, ALL YOURS will not transfer your personal data to third parties unless we are legally obliged to do so or you have expressly authorized us to do so when using our services. Some of these providers may be located outside the territory of the EU, such as the United States. In these cases, we inform you that we transfer this data with the appropriate guarantees given that these providers are certified in Privacy Shield, a certification that you can consult at the following link: https://www.privacyshield.gov/welcome.

 

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether in All Yours Lab Spain S.L. we are processing personal data that concerns them or not. Interested persons have the right to access their personal data, as well as to request the ratification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. All Yours Lab Spain S.L. will stop processing the data, except for compelling legitimate reasons, for the exercise or defense of possible claims.



What claim channels are there?

If you consider that your rights have not been duly addressed, you have the right to file a claim with the Spanish Agency for Data Protection.  

By virtue of the right to portability, the interested parties have the right to obtain the personal data that concerns them in a structured format for common use and mechanical reading and to transmit them to another person in charge.



How can rights be exercised?

By writing, attaching a photocopy of the DNI or equivalent identification document, addressed to All Yours Lab Spain S.L., C/Villarroel 144, interior ground floor, 08036 Barcelona.